Our dedicated customer support team at Realgear.store is always ready to help and aims to answer your queries as quickly as possible.

For any queries relating to information about your current order, or the status of your payment and delivery, please find some useful links below before contacting us. For information regarding deliveries to Ireland and the UK, please visit our Delivery Information page.

Please also refer to our Terms and Conditions page before placing your order.




Returns & Refunds


·       If your order was delivered, but some items were damaged or missing, please notify us as soon as possible.


·       You can do this by sending us a picture of everything you received, including the packaging labels. This will help us figure out what happened and how to avoid such problems in the future. In most situations, we will respond with our investigation findings within two business days.


·       As a result, we may be able to provide you with the redelivery of the missing items, a partial refund, a credit against a future purchase, or a discount coupon as compensation.


·       Please review our Terms and Conditions page for further details regarding our returns and refunds policy.







·       Doing business with us is easy! Simply choose the products you would like, add them to your shopping cart, and place your order. After placing your order, you will receive an invoice directly to your email address and you can choose your payment method. Please read the payment instructions carefully to avoid unnecessary delays.


·       We are one of the few online steroid shops that take major credit cards as payment. However, we do not recommend first-time customers use their credit cards.


·       New customers should ideally pay by bank transfer, money transfer, or cryptocurrency. Customers who use these kinds of payment methods do not need to be verified, so the order can be processed quicker. They will also receive a 10% discount on large orders when they use these payment methods.


·       When you are satisfied and wish to order again, you can use a credit card regardless of the size of your order, and you will receive a discount on all of your subsequent orders.




My Payment and Order Status

Please visit OrderStatus.live and enter your order number and email address to:


·       Check whether payment verification for your order has been approved, declined, or pending


·       Check if your order is ready for shipping, in the process of being shipped, or being reshipped.



Tracking Your Order

All deliveries are sent using registered regular post services, which you can conveniently track online as your order makes its way to you. Please see our Delivery Information page for more details.





Parcels are delivered to Cork, Dublin and across Ireland within 3 – 8 business days, the UK 5 – 10 days and worldwide within 10 – 17 days.


Please see our Delivery Information page for further details.



Contacting Us

Since our services are optimized to be conducted online, you are more than welcome to contact our departments regarding a specific issue about our products or any concerns you have about your order, by submitting a support ticket below.

We strive to answer within 24 hours, however owing to time zone differences between you and our customer service team, it may take up to two business days to reply. Our offices operate from Monday through Friday.

Contact Us

Our Location

52 King St S, Dublin 2, Ireland
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+1 321 332 7987
+1 321 332 7987

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